A Message from Total Gym
To all who are on the frontline fighting COVID-19, we express our sincere gratitude.
Our thoughts are with you and all who are being affected. Stay safe. Stay healthy.
Shipping & Delivery
Due to increased demand from COVID-19, Total Gym is experiencing shipping & delivery delays. We apologize for the delay and appreciate your understanding as we work to ship your order.
Orders are currently delivering in approximately 2-3 weeks from the date your order is placed. When your order is shipped you will receive an email confirmation with your tracking number, which will provide an estimated delivery date.
Again, due to increased demand, specific attachments may be temporarily out of stock. If an attachment is out of stock it will not be order-able. You have the option to be notified once the item is back in stock. Click the link on the product’s page that says: Would you like to be notified when this item is back in stock? Once you click the link, please enter your email address and select the item you wish to be notified about. When the item is available to order, you will be sent an email notification.
We are still as committed as ever to our customers but have been experiencing periods of higher email volume. Please be patient with us and we promise to get back to you within 48 hours on business days (M-Th).
Total Gym Community
We hope that with these additions you can move your body and relieve some stress. As with other internet streaming sites, we may be experiencing higher traffic volume than normal – if connectivity issues occur, please be patient and/or try again at a different time when traffic may be lower.
Total Gym GTS Delivery
Due to COVID-19, if you prefer not to have delivery or assembly personnel in your home, you have the option of having the GTS delivered to your doorstep only. You will then be responsible for bringing the gym into your home and assembling it on your own. Alternatively, if you prefer to delay delivery, the delivery service will hold the GTS until you are ready to receive it.