By accepting these Terms and Conditions, each customer understands and agrees that:

The 30 Day Trial Offer lets you try the product in your home for 30 calendar days following the initial Trial Offer payment (plus applicable sales tax and shipping charges, if any). The Trial Offer Period begins on the day that you receive your product. *

Note: Pay in Full orders receive the 60-day Extended Money Back Guarantee.


If you are not happy with the product, you may return it to us during the 30 (or 60) Day Trial Offer Period with no additional payment obligations and a full refund of your trial payment. Any sales tax paid will be refunded to you. However, while we provide one-way shipping to you free of charge, the customer is responsible for ALL return shipping costs. These costs vary by carrier and location. Failure to ship the product to us prior to the expiration of the Trial Offer Period constitutes your acceptance of the product and your agreement to make any and all remaining payments due.


The Visa®, MasterCard®, Discover® or American Express® credit or debit card provided to us at time of purchase will be billed when your order ships (plus applicable sales tax and shipping charges, if any).

Pay in Full

If you do not ship the product back to us during the 60 Day Trial Offer Period, your credit or debit card provided to us at time of purchase has been charged the total amount due in accordance with the product model selected when your order shipped and you will have no further payment obligations.


If you do not ship the product back to us during the 30 (or 60) Day Trial Offer Period, the remaining payments will be charged each month to the credit or debit card provided by you. The first payment will be charged when your order ships and then every 30 days thereafter until the completion, or early payment of, the total amount due in accordance with the product model selected.  For additional information or assistance with early payment, please contact customer service. There is no penalty for early payment.

* The Trial Offer may vary by product and payment method. See details on your Order Page.


The Total Gym TV Premium Annual Subscription is sponsored by  Total Gym Fitness, LLC. By purchasing the Total Gym TV Premium Annual Subscription (the “Subscription”), you agree to the terms and conditions herein.  With this Subscription, you will have Unlimited Access to both the full Classic Total Gym library of Workout Programs, plus an All-Access Pass to new premium workout programs. Subscription requires downloading the Total Gym TV app or online streaming from any other device.

Subscriptions; Automatic Renewal Terms
The Subscription is valid for one (1) year from date of purchase. You will be charged the stated Subscription fee (and any applicable taxes) upon registration. Thereafter, the Subscription automatically renews for additional one (1) year Subscription periods at the then-current Annual Subscription rate, unless cancelled prior to the end of the then-current Subscription period, in which case we will not automatically renew your Subscription. From time to time, we may offer promotions or discounts related to the Subscription which must be used within the specified time frame of the promotion.

By purchasing a Subscription, you acknowledge that your Subscription has an annual renewal payment and you accept responsibility for each annual recurring payment obligation unless cancellation of your Subscription by you or us.

This Subscription is subject to change; notice will be provided for changes or price increases. IF YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, PAYMENT WILL BE AUTOMATICALLY PROCESSED ON APPROXIMATELY THE SAME DATE EACH YEAR AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL SUBSCRIPTION. If you wish to cancel your Subscription, you may do so prior to the end of the then-current Subscription period. You must promptly notify us if your credit card is cancelled or is no longer valid (e.g., loss or theft).

All requests for cancellations or changes must be in writing and submitted to Customer Service at totalgymtv@totalgymdirect.com or mailed to “Total Gym Customer Service, 835 Springdale Drive, Suite 206, Exton, PA  19341” or you may contact Customer Support at 1-800-501-4621.

Cancellation of Subscription

You may cancel at any time prior to the end of the then-current Subscription period. If you choose to cancel your Subscription, no refunds will be issued after 90 days from the date of your initial or renewal subscription date. Your failure to cancel your Subscription in a timely manner and/or your continued use of your Subscription confirms that we are authorized to charge you for that Subscription. We may, in our sole discretion, terminate your participation at any time if you provide false or inaccurate information, or otherwise violate the terms of the Subscription.

Billing Authorization

You will be asked to provide a payment method (such as a credit card number) in order to activate your Subscription, along with other payment information. You represent and warrant that you have the legal right to use the payment method that you provide to us. Your authorization also applies to our payment processors and any other companies who act as billing agents for us. You hereby authorize us to charge your specified payment method for your Annual Subscription. You authorize the issuer of your selected payment method to pay any amounts described herein without requiring a signed receipt, and you agree that these Terms shall be accepted as authorization to the issuer of the payment method to pay any amount described herein, without requiring a signed receipt from you.  You agree to provide updated payment information upon request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither We, nor Our authorized agent(s), will have any liability whatsoever for any insufficient funds or other charges incurred by you as a result of attempts to charge, and/or place holds on, your specified payment method as contemplated by these Terms.

You agree to pay us, through our Third-Party payment processors, all charges for the Subscription in accordance with the applicable payment terms presented to you at the time of purchase using the payment method you provide when you set up your account.  We reserve the right to correct, or to instruct our payment processors to correct, any errors or mistakes, even if payment has already been requested or received.

Dated:  January 1, 2020