CONTACT TOTAL GYM
At Total Gym, all employees are working from home until further notice, this includes our customer service team. We ask that if you need to get a hold of our customer service team you email them at firstname.lastname@example.org. We are still as committed as ever to our customers but have been experiencing periods of higher email volume. Please be patient with us and we promise to get back to you, most likely within 48 hours on business days (M-Th). Thank you for understanding and we hope everyone stays safe and healthy at this time.
COVID-19 SHIPPING UPDATE
Total Gym Home Gym orders are currently delivering in approximately 3-5 business days from the date your order is placed. Shipping for Total Gym Accessories and Parts can be 3-14 business days. When your order is shipped you will receive an email confirmation with your tracking number, which will provide an estimated delivery date.
Choose by how you purchased - via TV or internet (TotalGymDirect.com) or via QVC or a Retail Store.