CONTACT TOTAL GYM
For questions regarding orders, returns, and product concerns, please call customer service at 1-800-501-4621 (M-TH: 8:30am-5pm EST).
For any other Customer Service issues that have not been answered in our Frequently Asked Questions, please contact us by one of the following:
For any other Customer Service issues that have not been answered in our Frequently Asked Questions, please contact us by one of the following:
Call Us
Call our specialty Customer Service based on what Total Gym unit you have.
Choose by how you purchased - via TV or internet (TotalGymDirect.com) or via QVC or a Retail Store.
Choose by how you purchased - via TV or internet (TotalGymDirect.com) or via QVC or a Retail Store.
Customer Service
TV/INTERNET PURCHASES
GENERAL INQUIRIES
Monday-Thursday: 8:30 am - 5 pm EST
Friday-Sunday: Closed
1-800-501-4621
GENERAL INQUIRIES
Monday-Thursday: 8:30 am - 5 pm EST
Friday-Sunday: Closed
1-800-501-4621
Customer Service
RETAIL AND QVC MODELS
For help with all Total Gym retail and QVC models (models other than Total Gym 2000, 3000, FIT, XL, XLS and Electra).
1-800-303-7896
For help with all Total Gym retail and QVC models (models other than Total Gym 2000, 3000, FIT, XL, XLS and Electra).
1-800-303-7896