For questions regarding orders, returns, and product concerns, please call customer service at 1-800-501-4621 (M-TH: 8:30am-5pm EST). For any other Customer Service issues that have not been answered in our Frequently Asked Questions, please contact us by one of the following:
Monday-Thursday: 8:30 am - 5 pm EST
RETAIL AND QVC MODELS
For help with all Total Gym retail and QVC models (models other than Total Gym 2000, 3000, FIT, XL, XLS and Electra).