Contact Us

For any additional Customer Service issues that have not been answered in our Frequently Asked Questions, please fill out the form below or call 1-800-501-4621. Representatives are available Mon.-Thu. 8:30 am – 5:00 pm EST.

Customer Service for TV/Internet or General Inquiries

Mailing Address

Total Gym® Fitness, LLC
835 Springdale Dr
Suite 206
Exton, PA 19341

Customer Service for Retail and QVC Models

For help with all Total Gym® retail and QVC models (models other than Total Gym® 2000, 3000, FIT, XL, XLS and Electra) please contact Customer Service at 1-800-303-7896.